Car Park Stackers Servicing Overview
We are one of the leading suppliers of mechanical car parking equipment in Australia and we provide the very best servicing to maintain the longevity of our products.
In Germany, where our systems are designed and manufactured, our systems are operating in perfect condition after 40 years of use, as a result of our factory approved service and maintenance programs.
Service help for users, body corporates and real estate agents
We offer service 24 hours a day, seven days a week. Our service team are always on standby ready to attend to any problems you may face in using our car parking stackers. Our technicians can often provide consultation via telephone, solving the problem in minutes. Otherwise, our technical team can visit the site in person to investigate.
Even if you have an operational question, like wanting to know the exact dimensions, needing training for new tenants or considering a new service, maintenance or repair contractor, contact our friendly team today to have your questions answered.
User Induction
As a user of our car parking solutions, you must be comfortable and confident operating our machines. Importantly, you must also be aware of safety considerations. Different systems accommodate different sizes of vehicles, so it is important that we check the dimensions before you attempt to access the car space.
Induction and training for new users is essential and is a safety recommendation of DIN EN 14010 (Power operated mechanical parking systems for motor vehicles). During induction you get a key or remote and an operation manual for future reference.
Appointments take 15-30 minutes and induction fees may apply.
Got more questions about inductions? See our FAQs or contact us to speak to one of our friendly team.
Testimonials
The KLAUS team work hard to provide a personal and professional service. It’s a pleasure working with KLAUS customers!
We appreciate hearing your customer feedback. Please don’t hesitate to contact us if you have any questions and would like to talk to a friendly team member.
If you love our product and service, we would appreciate if you could take a short moment to leave KLAUS ANZ a Google Review. Thank you!
Service and Warranty Packages
Our car parking solutions are built to last, however, they do require annual service and maintenance to keep operating in top condition. We understand that each building has different needs.
Our service and warranty packages offer twice annual services, extended warranties, use of genuine German manufactured parts, and high quality specialised mechanic service to your car parking system.
Repair
24-hour availability of the repair service for parking systems
The KLAUS Multiparking repair service ensures fast and reliable repairs for your double parkers, parking systems, or duplex garages. Our experienced service technicians guarantee quick on-site restoration of full functionality. Preventive measures are also taken to avoid future breakdowns. You benefit from low costs, around-the-clock availability directly from the manufacturer, and the use of original parts.
Renovation
Premium renovation of your parking systems
Aged parking systems can be renewed with a fresh look. With our KLAUS premium renovation, we assess the potential of your existing systems and upgrade your double parkers or duplex garages to meet modern technical standards. We tailor the solution to your specific needs to maximize your parking space. Preserve the value of your property and enjoy the benefits of a renovated parking system. We offer detailed consultations to explore all available options.
Maintenance
Reliable Maintenance for TÜV-Certified KLAUS Parking Systems
Regular maintenance significantly extends the lifespan of your parking systems, duplex garages, and double parkers. With our maintenance contracts, you maintain full cost control while receiving regular support from KLAUS service technicians and your regional representative. We notify you as soon as potential issues arise to preserve your systems. Additionally, our completed installations are inspected by DEKRA, ensuring all required standards are met. You can rest assured!
Cleaning & Care
Regular and thorough cleaning of your parking systems
Regular building maintenance and seasonal deep cleaning of your duplex garages, double parkers, and parking systems are essential for prolonging the life of the driving surfaces and mechanics. This also helps protect your building. The KLAUS cleaning service offers professional cleaning options to ensure your system is ready for summer after winter. It prevents corrosion from road salt and mechanical issues caused by dirt or gravel. Regular cleaning not only extends the lifespan but also keeps the system visually appealing and rust-free.
Spare Parts
Original KLAUS spare parts for parking systems
To ensure that your parking system not only looks new but also functions like new after repairs, we offer original KLAUS Multiparking spare parts. We provide all components needed for hydraulic and control system repairs. Additionally, we offer new parts to upgrade your platforms, allowing you to enhance your duplex garages or double parkers with a driving surface of your choice. We help find the right spare part for your model and provide consultation. If your system has reached the end of its lifecycle, we’ll assist in planning a replacement system.